Terms of Service & Refund Policy

Last updated: September 2026. Have this reviewed by a lawyer before launch.

Your photos

You may only upload photos of yourself, or of someone who has given you explicit permission. You confirm you have the rights to the photos you upload.

Your headshots

You own the headshots generated for you and may use them commercially, including on MLS, portals, signs, ads and business cards.

Acceptable use

No impersonation, no misleading use, and no content that violates law or the rules of your licensing authority. Graphics you publish are your responsibility. Check your brokerage and state advertising rules.

Refunds

AI results vary. Every plan includes free redos. If none of your headshots are usable, email support@realagentframe.com within 14 days for a full refund. Brand Kit graphics and downloads remain available until refunded. Team seats that haven't been claimed can be refunded at any time.

Subscriptions

Always Fresh renews yearly until cancelled. Cancel any time by emailing us; you keep access until the end of the paid period.

Contact

support@realagentframe.com